Lenvy Technologies delivers digital services and software. This policy explains how access is provisioned and how project delivery is scheduled.
Lenvy Technologies provides digital services and software products. We do not ship any physical goods. "Delivery" refers to activation of access, kickoff of a project, or release of deliverables described in your order or Statement of Work (SOW).
Access to subscription products is provisioned immediately on successful payment. Login credentials or activation links are sent to the email address provided at checkout. If you do not receive access within 30 minutes, please check spam and then contact us.
For custom engagements, project kickoff is scheduled within 3–5 business days of receiving the signed proposal and initial payment.
Delivery timelines for individual milestones are defined in the SOW. We share weekly progress updates and grant access to a shared workspace throughout the engagement.
If a delay occurs on our side, we notify you in writing with a revised timeline. If a delay is caused by pending inputs, approvals, or third-party dependencies, we will document the block and resume as soon as it is cleared.
Post-delivery support terms (warranty period, bug-fix window, SLAs) are stated in your agreement. For subscription products, product support is included for the duration of an active subscription.
Questions about delivery of your order or project? Email help@lenvytechnologies.in.
We're happy to walk you through any part of this policy.
